GDPR Compliance

Last Updated: July 2024

opal-seed is committed to protecting the privacy and personal data of all individuals, including those residing in the European Union (EU) and European Economic Area (EEA). This page outlines our compliance with the General Data Protection Regulation (GDPR) and your rights under this regulation.

Data Controller

opal-seed acts as the data controller for personal information collected through our website and services. Our contact details are:

opal-seed
Level 3, 42 Oxford Street
Paddington NSW 2021
Australia
Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications)
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided these do not override your fundamental rights and freedoms
• Legal Obligation: Where processing is necessary to comply with applicable laws

Your Rights Under GDPR

If you are located in the EU or EEA, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure (Right to be Forgotten)

You have the right to request that we delete your personal data in certain circumstances, including:

• When the data is no longer necessary for the purpose it was collected
• When you withdraw consent (where consent was the basis for processing)
• When you object to processing and there are no overriding legitimate grounds
• When the data has been unlawfully processed

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.

Right to Object

You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect you. We do not currently engage in automated decision-making.

International Data Transfers

As opal-seed is based in Australia, personal data may be transferred to and processed in Australia. Australia is recognised by the European Commission as providing an adequate level of data protection. Where we transfer data to other countries, we ensure appropriate safeguards are in place, such as standard contractual clauses.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Specific retention periods vary based on the type of data and purpose of processing.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit
• Secure storage systems
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us using the details below. We may need to verify your identity before processing your request. We will respond to your request within one month, though this may be extended by two months for complex requests.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. For EU residents, this would be the data protection authority in your country of residence. You can find contact details for EU data protection authorities at edpb.europa.eu.

Updates to This Notice

We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For GDPR-related enquiries or to exercise your rights, please contact us:

opal-seed
Level 3, 42 Oxford Street
Paddington NSW 2021
Australia
Email: [email protected]